Georgetown: Guyana Water Incorporated, GWI, will embark on a massive service removal exercise in several communities in Georgetown commencing Monday February 17 following a significant decrease in revenue in Georgetown for the last quarter of 2013.
The utility has advised these defaulting customers via payment reminder letters and ‘text messages’ of the outstanding service payments, however in excess of 50% of the company’s Georgetown customers have outstanding balances for 2013.
As a last resort the company is removing the entire service of customers with any outstanding debt for 2013; commencing Monday February 17 disconnection contractors will be removing the services of defaulting customers in the following areas:
· South Ruimveldt Park
· South Ruimveldt Gardens
· Bel Air Park
· Bel Air Springs
· New Haven Bel Air
· Houston, McDoom
· North Ruimveldt
· Lodge
· Prashad Nagar
Disconnected customers must reapply for a new service and pay the full cost of installation. The service removal campaign is also being conducted via other GWI branches on East Coast Demerara, East Bank Demerara, West Coast Demerara, East and West Berbice, Linden, Essequibo, Bartica, etc.
The company advises all customers with outstanding payments to visit the nearest GWI location, payment agency or query charges via GWI’s Customer Services Call Centre on 227-8701/03/04, email customercallcentre@gwi.gy or post queries via social media at www.facebook.com/everydropcountsgy More information on GWI’s service removal campaign can be found at visit www.gwiguyana.com
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