Georgetown: EZjet Airways which was suspended has refunded affected passengers out of Toronto, Canada. However, Guyana, New York, US and Trinidad locations were not complete.
Guyanese passengers are owed GUY$50M.
A statement from EZjet’s Toronto office today said that it has fully settled payments for undelivered travel service to all passengers that booked travel service. These included passengers who paid EZJet directly or had used a travel agent.
“It was a challenging experience, however strong management skills, perseverance and professionalism guided the refund process to completion in a timely manner,” said Nadira Persaud, Director of the Canadian Operations.
“To the Canadian customers, who planned and anticipated, spending time with loved ones at Christmas, I am truly sorry, please accept my humble apologies for the inconveniences caused to you and your families because EZJet was unable to fulfill your travel needs during the critical holiday season.”
Government is holding a US$200,000 ($40M) bond for EZjet and is likely to liquidate this to pay the angry passengers.
You must be logged in to post a comment.