Georgetown: The Guyana Water Incorporated (GWI), the nation’s supplier of water and sanitation services, has extended its Free Pass Promotion to December 6.
According to a release, the promotion was extended due to the overwhelming demand by customers visiting GWI offices on Friday, November 28 to Monday, December 1.
In excess of 3000 customers filled GWI offices countrywide to capacity on Friday, Saturday and Monday following announcements by the company that the Free Pass Promotion would end last Saturday and countrywide disconnection for unpaid bills would commence on Monday.
According to GWI Customer Services Manager Jeannette Thomas, the company is pleased with the response, but would like to urge every customer with unpaid service charges to utilise the Free Pass and avoid disconnection.
“While we are extending the promotion for another week, our countrywide disconnection campaign has been intensified,” stated Thomas.
“Our enforcement teams are monitoring and removing the services of customers who have illegally reconnected their service and have refused to make payments.”
The GWI Free Pass will not be extended beyond Saturday, December 6.
“GWI will also extend business hours from 08:00h to 17:00h from Monday to Friday and will be open for late payments on Saturday December 6 from 09:00h to 15:00h,” the release concluded.
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